FAQ
 
10 Questions on the company
How many of your staff are dedicated to electronic labels ?
What is the company's international presence ?
How many stores and labels have you installed ?
Who manages the company ?
What proportion of your budget is allocated to research and development ?
When was the company founded ?
Do you have any activities other than electronic shelf labelling ?
What is the turnover of SES ?
Why choose SES ?
10 Questions on the system
What is the system's radiofrequency ?
Does this frequency require an authorisation ?
Why did you choose this type of radiofrequency (rather than high frequency or infrared) ?
Is the system subject to interference ?
Will the installation of an electronic labelling system affect my store ?
What is the return on investment ?
How many labels are updated in 1 hour ?
What happens in the event of a power cut ?
Is the number of labels limited ?
Why choose the SES label ?
How many of your staff are dedicated to electronic labels ? Retour aux questions
A staff of 75 is fully dedicated to electronic labels at the service of our customers (as of 2006).
What is the company's international presence ? Retour aux questions
After focusing its development on its domestic market, SES is now entering new markets and has already installed stores in Italy, Belgium, Spain, Portugal, Slovenia and Ukraine. In addition, the partnership with WINCOR NIXDORF paves the way for global distribution of the SES system.
How many stores and labels have you installed ? Retour aux questions
As of 30 September2007, the Company has equipped a total of 1646 stores in 83 networks, over 21 countries.
Who manages the company ? Retour aux questions
The company Store Electronic Systems is chaired by Yves MARTIN.
What proportion of your budget is allocated to research and development ? Retour aux questions
In 2003, research and development represented 5 % of turnover.
When was the company founded ? Retour aux questions
The company was founded in 1990 under the impetus of Claude Cholet de Chirac.
Do you have any activities other than electronic shelf labelling ? Retour aux questions
SES is a company devoted to designing and marketing wireless communication products and systems for the retail sector. The electronic label is currently its leading product.
What is the turnover of SES ?Retour aux questions
SES's turnover for 2006 amounted to 28.3 million Euro and to 29.17 million Euro for January-September 2007 period, up 42.3 % over the same period last year.
Why choose SES? Retour aux questions
There are many reasons, but the company's durability, the reliability of the system and the quality of the services provided are most certainly the most decisive criteria.
What is the system's radiofrequency? Retour aux questions
Communication to the labels is carried out via low-frequency radio at 38.4 KHz.
Does this frequency require an authorisation ? Retour aux questions
No, no authorisation is required.
Why did you choose this type of radiofrequency (rather than high frequency or infrared) ? Retour aux questions
After studying all the wireless communication technologies, low frequency radio proved to be the most reliable by far and the most suitable for this type of product.
Is the system subject to interference ? Retour aux questions
No, of course not! The system is entirely protected due to the type of frequency used and the various security keys installed.
Will the installation of an electronic labelling system affect my store ? Retour aux questions
Naturally, there is a transition phase between paper labels and electronic labels, but nothing that is likely to affect the consumer or the running of the point of sale, particularly as the SES teams are experienced in this task and installation (particularly of the loop antenna) can be carried out at night.
What is the return on investment ? Retour aux questions
The return on investment calculated and verified by our customers, varies between 10 and 18 months, depending on the number of labels, the store size, its commercial policy, environment, etc.
How many labels are updated in 1 hour ? Retour aux questions
The system can make up to 24,000 price updates per hour in individual communication mode. In group mode, all the information on all the labels in the store can be changed in the matter of a few minutes.
What happens in the event of a power cut ? Retour aux questions
No reason to worry! The labels are completely autonomous, so they continue to display prices on the shelves. Naturally, during the power cut, No price updates will occur.
Is the number of labels limited? Retour aux questions
No, the system has no quantitative limit. For example, some of our customers currently handle up to 60,000 labels in their store.
Why choose the SES label ? Retour aux questions
Simply because the SES label is probably the most suitable for the retail sector. Its many advantages particularly include: complete system reliability, the design of the label, the legibility of the liquid crystal display, label customisation options, its tamperproof locking system in the label rail mount or peg-hook mount, the complete range of labels for shelves and for peg-hooks or fruit and vegetables, the simple system operation...
All these factors help generate a better return on investment.